We use market leading technology that provides us with complete visibility of your IT systems and applications whether they are based on your site or in the cloud.
We are able to see what is going on across your entire IT system at any time we need to, in addition to this we are alerted when a drive is starting to become full, the processor or RAM it being over utilised and from our Network Operations Centre in the midlands we can see immediately if your network drops. All of this information allows us to react quickly and provide a fix which is most cases is before you even notice.
In short, if your IT systems miss a beat we know about it, the information is stored and analysed regularly to allow us then to make changes to your systems to allow it to run more efficiently.
TECHTEAM are here to help. Should the nature of your contact with us be a support call or simply to find out a little more about us, we are only more than happy to speak with you.